FAQs & Supports

  • I'm the car owner without any repair training.
    Can I try to replace & install my transmission control plate on my own?

    NOOOOOOOOOO!

    TCU Mechatronic is so complicated unit to disable & install.
    Any step proceeded wrongly, the whole system flat out hammered!
    Contact with your repair shop and let them contact us for further help.
    We can together bring your car back to live.



  • How can I get correct TCU transmission control plate for my car?

    Step 1: Please give us VIN or Chassis no for fitment checking via email, on-line chatting or What's app. 

    Step 2: Our Mechanics Team will check the correct fitment and precise plate for your vehicle.
    (Some transmission system has different vision plates, our team will clarify it)

    Step 3: Within 8hours, you'll receive our reply

    Step 4: It takes 3 working days to do programming & coding.

    Step 5: After coding is completed, we post it via DHL or Fedex depends on which courier is more cost efficient for your need. 

    ***Most Important*** 
    HJL On-line Team is standing by You during your installation.
    You Have our own team to back you up!




  • How long can I receive the parts?
    Handling Time: 1day
    Delivery Time: 1-5days depends on Areas & Express Companies.


  • How do I know if this part will fit on my vehicle? 
    How to get the correct autos parts? 
    Step 1: You can give us VIN or Chassis no for fitment checking via email,               on-line chatting, What's app. OE number is also available for                       checking.

    Step 2: Our Mechanics Team will check out the correct fitment.

    Step 3: Within 8hours, you'll receive our reply

    *All of our autos parts are listed to fit the specific applications. You can verify fit by checking the year, make, and model on the product listing page.*




  • How to order?
    1)Confirm Correct Car Parts->
    2)Log in member(Facebook Account available)->
    3)checkout & pay->
    4)Fill out receipt address (telephone info is a MUST) ->

     timing chain tensioner replacement cost down & order process
Step 1: You can give us VIN or Chassis no for fitment checking via email,
                on-line chatting, What'sapp. (HOW TO FIND A VIN NUMBER?) 
                OE number is also available for checking.

Step 2: Our Mechanics Team will check out the correct fitment.
             Within 8hours, you'll receive our reply.

Step 3 & Step 4:  HJL will calculate most efficient delivery way with cost and give You website link or Paypal Invoice to place orders.

Step 5:  Either credit card or debit card is acceptable for your convenience.

Step 6: Parcel will be posted same working day or another if payment received before 12:00 (GST+8).

 

  • Who can I contact if I have questions with my order and product?
    For a quick way to response you, below are contact information for your options.
    ►eMail: sales@hjlautoparts.com
    ► Whatsapp: +886939531551
    ► HJL website chatting: www.hjlautoparts.com
    Our service reps will contact you within 8 hours.

    **Great manufactuers are anytime welcome to us.
     If you produce good stable quality auto parts, we'd love to hear from You!
     Contact us via sales@hjlautoparts for cooperation details.
 
  • I can't find car part I need?
    If you have difficulties identify a part for your vehicle, please contact with our service department for further assistance:
    ►eMail: sales@hjlautoparts.com
    ► Whatsapp: +886939531551
    ► HJL website chatting: www.hjlautoparts.com
    Our service reps will contact you within 8 hours
    VIN or Chassis number is required at the very 1st stage fitment checking.

  

  • How do I pay?
    Paypal, Credit Card, Debit card are all accepted.                   
                

         

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